Privacy Policy
PRIVACY POLICY
Thank you for choosing to be part of our community at Saint Floreé & Co. ("Company," "we," "us," or "our", “Saint Floreé & Co. Group”, “St. Floreé”. Your privacy is important to us. Hence, it is Saint Floreé & Co.'s policy to protect your personal information and your right to privacy. Therefore, we are committed to respecting your privacy and complying with any applicable law and regulation regarding any personal information we may collect about you, including across Saint Floreé & Co. website, https://stfloree.com, mobile applications, your visit to Saint Floreé & Co. stores, through our third-party sources (Social media networks as well as advertising), other platforms such as online channels, social media pages and other sites we own and operate.
The purpose of this privacy policy is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at customerservice@stfloree.com
Please read this privacy policy carefully, as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. WHAT IS THE LEGITIMATE REASON FOR PROCESSING YOUR INFORMATION
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
5. SECURITY OF YOUR PERSONAL INFORMATION
6. LOG DATA
7. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
9. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. DO WE MAKE UPDATES TO THIS POLICY NOTICE?
15. LIMITS OF OUR POLICY
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
17. HOW CAN YOU CONTACT US ABOUT THIS POLICY NOTICE?
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you disclose to us.
We collect personal information that you voluntarily provide to us when you register on the express an interest in obtaining information about us or our products and Services when you participate in activities on the site (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Saint Floreé & Co. site, the choices you make and the products and features you use.
The personal information we collect may include the following:
Contact information – First name, last name, email address, home or mailing address, mobile or other customer numbers, date of birth
Payment information – Payment card number, authorization number or security code, expiration date, billing address, delivery address
Purchase and transaction information
Username and password
Personal information we may obtain from our third-party service providers
Other Personal information we obtain through our channels
Physical characteristics or description
Social Media Login Data - We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
2. WHAT IS THE LEGITIMATE REASON FOR PROCESSING YOUR INFORMATION
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We only share information with your consent, to comply with laws, to provide you with services, protect your rights, or to fulfill business obligations.
More specifically, we may need to process your data or share your personal information in the following situations:
Legal basis: We may process or share your data that we hold based on the following legal basis such as courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Partners: We may share your information with our business partners, and existing or potential agents to offer you certain products, services, or promotions.
Third-party service providers: We may share your information with our third-party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms.
Our employees, contactors, and/or related entities
Sponsors or promoters of any competition, sweepstakes, or promotion we run
Third parties including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data.
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
We offer you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
5. SECURITY OF YOUR PERSONAL INFORMATION
When we collect and process your personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
6. LOG DATA
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
This information collected does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes. It may be possible to combine it with other data to personally identify individual persons.
7. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information and your activity across Saint Floreé & Co. site. A cookie is a small piece of data that our website “Saint Floreé & Co.” stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on the preferences you have specified. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
We may transfer, store, and process your information in countries other than your own.
If you are accessing our Saint Floreé & Co. site from outside, please be aware that the information we collect may be transferred to, stored, and processed where we or our partners, affiliates, and third-party providers maintain facilities (refer to "WILL YOUR INFORMATION BE SHARED WITH ANYONE" above), in and other countries.
Kindly note that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information.
If you are a resident in the European Economic Area (EEA) or the United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country.
Moreover, If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
9. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We keep your information for as long as we need to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary or needed for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, reporting obligation, historical research or statistical purposes or other legal requirements). This time period may depend on what we are using your information for, in accordance with this privacy policy.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information by removing all details that identify you. In certain cases where this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
10. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Saint Floreé & Co. site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at customerservice@stfloree.com
11. WHAT ARE YOUR PRIVACY RIGHTS?
You may review, change, or terminate your account at any time.
If you would at any time like to review or change the information in your account or terminate your account, you can. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email database or opt-out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example, to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with, you have the right to request the removal of unwanted data that you publicly post on the site. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Saint Floreé & Co. site, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
14. DO WE MAKE UPDATES TO THIS POLICY NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting the changes here at the same link by which you are accessing this privacy policy or by directly sending you a notification. If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
15. LIMITS OF OUR POLICY
For your information, our online channels may link to external sites, apps and services that are not operated by Saint Floreé & Co. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, kindly contact us by sending us an email at customerservice@stfloree.com
17. HOW CAN YOU CONTACT US ABOUT THIS POLICY NOTICE?
If you have questions or comments about this notice, you may contact us using the following details:
Email us: customerservice@stfloree.com
Phone: 888.418.4588